Turnaround Time

  • Requests are downloaded from DOCLINE, OCLC, and the HSLS online lending system continuously throughout the day. Generally, all requests are processed on the same day or the next day. Turnaround time depends on the delivery method requested.
  • Rush and urgent patient care requests are usually filled within 30-60 minutes of receiving the request, especially if you fax a printout of the DOCLINE or OCLC request to 412-648-9020 or call 412-648-2037.

Loan periods

  • Circulating books are loaned for 3 weeks.
  • Items may be renewed for an additional 3 week period. Call 412-648-8866 for renewals.

Audiovisual Materials

  • Audiovisual materials are not available for loan.

Requesting Materials from HSLS

Receiving materials from HSLS

  • Articles and other photocopies are sent via Odyssey or Web PDF.
  • Books and other returnables are shipped via UPS Ground service.