E-books: Health Services

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Assessing change : evaluating cultural competence education and training / Association of American Medical Colleges.

Big data and health analytics / edited by Katherine Marconi, Harold Lehmann.

Bright futures : guidelines for health supervision of infants, children, and adolescents / editors, Joseph F. Hagan, Jr., MD, FAAP, Judith S. Shaw, EdD, MPH, RN, FAAP, Paula M. Duncan, MD, FAAP ; supported, in part, by US Department 4th ed.

Case manager's handbook / Catherine M. Mullahy, RN, BS, CRRN, CCM, Mullahy & Associates, LLC, Huntington, New York. Fifth edition.

Cleveland Clinic way : lessons in excellence from one of the world's leading healthcare organizations / Toby Cosgrove.

Clinical decision support : the road to broad adoption / edited by Rober A. Greenes. Second edition.

Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience / edited by Adrienne Boissy, Timothy Gilligan.

Community-based health literacy interventions : proceedings of a workshop / Joe Alper, rapporteur ; Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Health and Medicine Division, National Academies of Sciences, Enginee

Comparative health systems : a global perspective / [edited by] James Johnson, Carleen Stoskopf, Leiyu Shi. 2nd ed.

Comprehensive medical assisting : administrative and clinical competencies / Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie A. Morris, Cindy Correa. Sixth edition.

Crossing the quality chasm : a new health system for the 21st century / Committee on Quality Health Care in America, Institute of Medicine.

Cultural diversity in health and illness / Rachel E. Spector. 7th ed.

Death gap : how inequality kills / David A. Ansell.

Delivering health care in America : a systems approach / Leiyu Shi, Douglas A. Singh. Seventh edition.

Dunn & Haimann's healthcare management / Rose T. Dunn. Tenth edition.

Essentials of health, culture, and diversity : understanding people, reducing disparities / Mark Edberg. 1st ed.

Essentials of health economics / Diane M. Dewar, PhD, Department of Public Health Policy, Management and Behavior, Department of Economics, School of Public Health, University of Albany - State University of New York, Albany, New York, Director, InstituteSecond edition.

Essentials of telemedicine and telecare / A.C. Norris.

Ethics in health administration : a practical approach for decision makers / Eileen E. Morrison. Third edition.

Fenway guide to lesbian, gay, bisexual, and transgender health / [edited by] Harvey Makadon, MD, Kenneth Mayer, MD, Jennifer Potter, MD, Hilary Goldhammer, MS. 2nd edition

Fixing medical prices : how physicians are paid / Miriam J. Laugesen.

Functional performance in older adults / [edited by] Bette Bonder, Vanina Dal Bello-Haas. Fourth edition.

Gapenski's cases in healthcare finance / George H. Pink, Paula H. Song. Sixth edition.

Guide to health insurance billing / Marie Moisio, MA, RHIA. 4th edition.

Handbook for rural health care ethics : a practical guide for professionals / edited by William A. Nelson.

Handbook of health survey methods / edited by Timothy P. Johnson.

Handbook of home health care administration / [edited by] Marilyn D. Harris. Sixth edition.

Health care administration : managing organized delivery systems / [edited by] Lawrence F. Wolper. 5th ed.

Health care finance and the mechanics of insurance and reimbursement / Michael K. Harrington, MSHA, RHIA, CHP, Faculty, Department of Health Administration, St. Joseph's College of Maine, Standish, Maine.

Health care management and the law / Donna K. Hammaker, Thomas M. Knadig. Second edition.

Health information management : concepts, principles, and practice / Pamela Oachs, MA, RHIA, CHDA, FAHIMA, Amy Watters, EdD, RHIA, FAHIMA [volume editors] 5th edition.

Health information management technology : an applied approach / Nanette B. Sayles, Leslie L. Gordon, volume editors. Fifth edition.

Healthcare quality book : vision, strategy, and tools / Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, and Scott B. Ransom, editors. Third edition.

Healthy China 2020 : strategic research report / editor-in-chief, Chen Zhu ; director, Chen Zhu ; associate director, Chen Wen, Dai Tao, Hu Shanlian ; member, Chen Xianyi [and 6 others].

High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience / Jody Hoffer Gittell.

HIPAA plain & simple : after the final rule / Carolyn P. Hartley, Edward D. Jones III ; foreword by Louis W. Sullivan. Third edition.

Human resources in healthcare : managing for success / Bruce J. Fried and Myron D. Fottler, editors. Fourth edition.

ICD-10-CM : clinical modification (2019) / Centers for Medicare and Medicaid Services, National Center for Health Statistics.

ICD-10-PCS : procedure coding system (2019) / Centers for Medicare and Medicaid Services, National Center for Health Statistics.

Implementing curricular and institutional climate changes to improve health care for individuals who are LGBT, gender nonconforming, or born with DSD : a resource for medical educators / edited for the AAMC by Andrew D. Hollenbach, K1st ed.

Improving patient care : the implementation of change in health care / edited by Richard Grol, Michel Wensing, Martin Eccles and David Davis. Second edition.

Innovator's prescription : a disruptive solution for health care / Clayton M. Christensen, Jerome H. Grossman, M.D., Jason Hwang, M.D.

Investment in health : social and economic returns.

Jonas and Kovner's health care delivery in the United States / James R. Knickman, Anthony R. Kovner, editors ; Steven Jonas, founding editor. 11th edition.

Jonas' introduction to the U.S. health care system / Raymond L. Goldsteen, Karen Goldsteen, Benjamin Goldsteen. Eighth edition.

Law of healthcare administration / J. Stuart Showalter. Eighth edition.

Lean Six Sigma for hospitals : improving patient safety, patient flow and the bottom line / Jay Arthur. 2nd edition.

Lesbian, gay, bisexual, and transgender healthcare : a clinical guide to preventive, primary, and specialist care / Kristen L. Eckstrand, Jesse M. Ehrenfeld, editors.

Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.

Management principles for health professionals / Joan Gratto Liebler, MA, MPA, RHIA, Professor Emerita, Health Information Management, Temple University, Philadelphia, Pennsylvania, Charles R. McConnell, MBA, CM, Consultant, Human Resources and Health CarSeventh edition.

Manual of healthcare leadership : essential strategies for physician and administrative leaders / Donald N. Lombardi, Anthony D. Slonim.

McCarthy's introduction to health care delivery : a primer for pharmacists / [edited by] Kimberly S. Plake, Kenneth W. Schafermeyer ; [founding editor], Robert L. McCarthy. Sixth edition.

Medical management of vulnerable and underserved patients : principles, practice, and populations / [edited by] Talmadge E. King, Jr., Margaret B. Wheeler [and 5 others]. Second edition.

Patient education : a practical approach / Richard D. Muma, Barbara Ann Lyons. 2nd ed.

Performance improvement for healthcare : leading change with lean, Six sigma, and constraints management / Bahadir Inozu [and others].

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / Joseph A. Michelli.

Principles of CPT coding / American Medical Association. 9th Edition

Principles of healthcare reimbursement / Anne B. Casto, RHIA, CCS and Elizabeth Forrestal, PhD, RHIA, CCS, FAHIMA. Fifth edition.

Public health communication : critical tools and strategies / [edited by] Claudia F. Parvanta, David E. Nelson, Richard N. Harner.

Quality health care : a guide to developing and using indicators / Robert C. Lloyd. Second edition.

Quantum leadership : creating sustainable value in health care / Tim Porter-O'Grady, Kathy Malloch ; case studies prepared by Jaynelle F. Stichler. Fifth edition.

Refugee health care : an essential medical guide / Aniyizhai Annamalai, editor.

Rural mental health : issues, policies, and best practices / K. Bryant Smalley, Jacob C. Warren, Jackson P. Rainer, editors.

Service fanatics : how to build superior patient experience the Cleveland Clinic way / by James Merlino.

Social media in clinical practice / Bertalan Meskó.

Sultz & Young's health care USA : understanding its organization and delivery / Kristina M. Young, Philip J. Kroth. Ninth edition.

Surgical patient safety : a case-based approach / editor, Philip F. Stahel.

Toward sustainable transitions in healthcare systems.

Transcultural health care : a culturally competent approach / [edited by] Larry D. Purnell. 4th ed.

Understanding medical professionalism / Wendy Levinson, Shiphra Ginsburg, Frederic W. Hafferty, Catherine R. Lucey.

Well-managed healthcare organization / Kenneth R. White, John R. Griffith. Eighth edition.